GENERAL PURPOSE OF JOB This position is critical to overall client satisfaction and requires a high level of attention to detail and accuracy. The CSR performs a variety of duties with the objective of processing payrolls for clients, helping onboard new clients, and supporting existing clients. ESSENTIAL DUTIES AND RESPONSIBILITIES Provide value added customer service [...]
Monday is Memorial Day, an important day for our nation as we honor those who gave their lives for our country and the values on which our country was founded. It also happens to be a federal banking holiday, which for some means a day off work. For payroll professionals, however, it can also mean [...]
The Society for Human Resource Management (SHRM) reports that 15 percent of employees who quit a job within the first six months cite lack of proper onboarding as the primary reason they left the new position. Other reasons these employees gave: no clear outline of responsibilities, insufficient training, lack of a friendly face to help [...]
A 2015 study by the Society for Human Resource Management reveals that most employees are seeking a meaningful work experience. In an effort to supply it, employers are increasingly moving their HR processes to the cloud. In fact, the Information Services Group (ISG) states that the desire to provide a positive user experience is a chief [...]
In 2014 payroll fraud comprised 10.2 percent of global occupational fraud cases, with organizations suffering a median loss of $50,000 per year. Social Security numbers, addresses, wages, and bank account numbers are just some of the sensitive data you will find in a payroll department. Breaches in this data can be detrimental to your company’s [...]
Kevin Venza will lead operations team to onboard clients selecting the company’s human capital management solutions. Inova Payroll today announced the addition of Kevin Venza to the company’s executive team. As Vice President of Advanced HR Services, Venza will lead a team of implementation and training analysts focused on onboarding clients who have selected one [...]
Inova Payroll has been recognized with a Silver Stevie® Award in the Customer Service Department of the Year - Financial Services category in the ninth annual Stevie Awards for Sales & Customer Service. The Stevie Awards for Sales & Customer Service are the world’s top sales awards, business development awards, contact center awards, and customer [...]
Inova Payroll, a national provider of outsourced payroll and human resources solutions, announces the launch of its new fully automated employee onboarding solution. Designed to dramatically reduce new hire processing time, Inova Payroll’s onboarding solution centers around an all-inclusive employee interview. This online and multilingual process guides newly hired employees through a series of simple [...]
Inova Payroll, a national provider of outsourced payroll and human resources solutions, announces its selection as a preferred vendor by Restaurant Supply Chain Solutions (RSCS), the largest purchasing cooperative in the quick-service restaurant industry. As the exclusive supply chain management organization for Yum! Brands, Inc. and its three national restaurant brands (KFC, Pizza Hut and [...]
Inova Payroll Inc. and Total Payroll Services, Inc. today announced that a final agreement has been executed to combine the two entities. The transaction was closed on August 1, 2013 and all clients and business partners have been properly notified. The terms of the transaction were not disclosed. As a result of the combination, Inova [...]
