Inova Payroll, a leading nationwide provider of payroll and HR solutions, has been named the Innovator of the Year by Setuply at the 2024 Onboarding World Conference. Recognized for its groundbreaking advancements in client onboarding, Inova Payroll earned the award for effectively leveraging AI and innovative onboarding techniques to enhance client satisfaction and implementation success
Setuply’s AI-powered platform empowers B2B providers to take control of the client onboarding and lifecycle management experience. Their SaaS solution helps companies like Inova create a seamless, efficient onboarding journey that drives client satisfaction and long-term growth.
Award Criteria and Inova Payroll’s Winning Strategy
Inova Payroll was selected for its creative and impactful approach to onboarding, demonstrating excellence in four critical areas:
- Creative Problem Solving: Implementing innovative strategies to simplify the onboarding journey.
- Positive Impact on Client Success: Enhancing client satisfaction and outcomes through a structured onboarding process.
- Effective Use of Technology: Leveraging Setuply’s advanced platform to optimize workflows and data accuracy.
- Scalability with Personalization: Balancing growth and personalized client experience.
Inova Payroll’s Commitment to Innovation with Setuply
At Onboarding World, Inova Payroll shared its journey with Setuply’s platform, showcasing the value of seamless communication between sales and onboarding. Chief Revenue Officer Coray Grove highlighted the tools that enable Inova Payroll’s team to streamline the process and boost accuracy at every stage. “We are honored to be the first recipient of Setuply’s Innovator of the Year award. Our partnership has already produced significant efficiencies and added value for our clients,” Grove said.
Rachel Lyubovitzky, CEO of Setuply, praised Inova Payroll’s dedication to transforming the client onboarding experience, saying, “Winning the Innovator of the Year award is no small feat. Inova exemplifies that by embracing new approaches and tools to deliver exceptional client experiences. We’re thrilled to celebrate Inova’s achievements and look forward to seeing how it will transform the client onboarding landscape.”
Inova Payroll’s partnership with Setuply has redefined the onboarding experience, emphasizing efficiency, accuracy, and client satisfaction. As the Innovator of the Year, Inova Payroll remains dedicated to continuous improvement, setting new standards for HR and payroll solutions. We look forward to further empowering our clients with technology that drives success.