Consumer Complaint Notice

Inova Payroll, LLC (“Inova Payroll”) provides money transmission services on behalf of its customers and in connection with certain Inova Payroll products.

Payroll-related questions and concerns must first be brought to the attention of your employer. If you are a customer of Inova Payroll, LLC and are an authorized contact with a complaint, first contact your assigned customer service representative of Inova Payroll, LLC.  You may also call our service desk at (615) 921-0600.

Texas Customers

If you have a complaint concerning money transmission activity in the State of Texas, first contact Inova Payroll using the information provided above. If you still have an unresolved complaint regarding the company’s money transmission activity, you may also direct your complaint to the attention of: Texas Department of Banking, 2601 North Lamar Boulevard, Austin, Texas 78705, (877)-276-5554 (toll-free in the USA). Please visit for additional information.