FAQs
Get answers to some of Inova’s most frequently asked questions.
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Are time changes and PTO balances automatically reflected in payroll?
Yes, since Inova HCM is a single database solution any time changes show up immediately across all modules.
Can my organization switch payroll providers at any time during the year?
Yes, Inova makes it easy to switch payroll providers at any time throughout the year.
Do you offer services in my area?
Inova currently offers payroll in all 50 U.S. states and Washington, DC for companies from 1 to 1,000+ employees.
Does Inova HCM have a mobile app and is it available on Android and iPhone?
Yes, the Inova mobile app is available on the Apple App Store and Google Play Store.
Does Inova HCM offer a full product suite of services, and if so, which ones?
Yes, Inova’s HCM is a unified platform including all key human capital management solutions including recruiting and applicant tracking, preboarding and onboarding of new hires, employee engagement tools including the Company Hub, performance reviews, in-application surveys, payroll and tax management, learning management, reporting and analytics, and time and labor management all under one roof.
Does Inova offer an open API?
Through our REST API platform – for no additional cost – clients leverage access to the entire HCM Suite. Because our platform is one system you will find writing data to and pulling data from our system to be much more streamlined than most.
Does Inova offer multiple clock and time device options?
Yes, Inova offered multiple timeclocks options including Barcode, Proximity, Magstripe, Smart Card, Biometric Fingerprint and Facial Recognition.
Does Inova provide reminders for employees to participate in training and complete required certifications?
Yes, the system offers automated reminders for both employees and managers to ensure they’re notified when certifications are about to expire, when new trainings are assigned, and more to reduce compliance risk and ensure everyone stays on track.
Does the Inova HCM have a Learning Management System (LMS) and does it support both virtual and in-person learning?
Yes, Inova’s LMS provides all the tools and functionality necessary to support both virtual and in-person learning.
Does the Inova LMS provide training content?
With Inova LMS you can take advantage of our on-demand content marketplace, featuring all sorts of content to engage, grow, and develop your people.
Does the system offer built-in compliance reports?
Yes, Inova HCM has built-in HR compliance reporting for regulations such as EEO, OSHA, FMLA, VETS, workers’ compensation, and more in the proper format for filing.
Does the system offer electronic onboarding?
Yes, all new hires can complete their onboarding documents electronically via all devices, including mobile. The onboarding documents can also be customized to your organizations. It’s simple and fast, and you can monitor their progress at all times.
Does the system offer electronic signatures and wet signatures?
Yes, Inova HCM offers electronic signatures and wet signatures to expedite your onboarding and hiring process and allow employees to easily sign off on new policies.
How can I communicate with my employees through Inova HCM?
Our Company Hub allows you to communicate via email or text message to all your employees or a group of employees. The Company Hub also allows you to post articles and videos to further engage and connect with your team.
How many different time off types does Inova allow?
With Inova Time and Labor, there are no set time off types or amounts. You can customize the levels and limits to meet your needs.
We already have an HR department, why should I use HR Assist?
HR Assist is an extension of your own HR department. Our professionals provide you with extra resources to accomplish specific tasks such as onboarding and offboarding of new employees, benefits administration and enrollment, compliance monitoring, and more.
What additional services does Inova offer in which complements its HCM?
Inova has a division devoted to providing HR consulting and assistance to our clients using our HCM solutions called HR Assist. In addition, Inova Benefits Brokerage is a full-service broker that offers a variety of benefit plan options tailored to our clients’ and their employees’ needs.
What insurance companies does Inova Benefits work with?
We work with many of the top health insurance carriers such as Cigna, Aetna, UnitedHealthcare, Anthem/BCBS network, Unum, Principal, Mutual of Omaha and MetLife. We also offer shared health plans which are a great option for smaller companies that are not yet able to contribute to a health plan for their employees.
Where are Inova’s offices located?
Inova has 11 offices across the U.S. including its headquarters in Nashville, TN as well as Chattanooga and Knoxville, TN, St. Louis, MO, Lancaster, PA, Atlanta, GA, Scottsdale, AZ, Doral, FL, Irving, TX, and Rancho Cucamonga, CA.
Will Payroll integrate with my accounting software?
Inova is proud to offer direct API integration with industry-leading accounting software such as Sage Intacct, Acumatica, M3 Accounting, QuickBooks Online, Xero, and more.
