Licenses & Consumer Complaint Notice
Inova Payroll, LLC (“Inova Payroll”) provides money transmission services on behalf of its customers and in connection with certain Inova Payroll products.
Licenses
Inova Payroll, LLC is a licensed money transmitter in various states as set forth below. The company is also a licensed payroll processor in the state of Maine (license number: 2536834).
Inova Payroll, LLC NMLS #: 2536834
| State | License Number |
|---|---|
| Georgia | 2536834 |
| Illinois | MT.0000488 |
| Missouri | MO-25-9617 |
| Pennsylvania | 110515 |
| Tennessee | 2536834 |
| Texas | 3245 |
Consumer Complaint Notice
Inova’s service level agreements are with the administrative contacts from employers subscribing to our services. Questions or concerns from employees of our clients must first be sent directly to the administrative contacts of our client companies. If you are a client of Inova Payroll, LLC and are an authorized contact with a complaint, contact your assigned customer service representative of Inova Payroll, LLC. You may also call our service desk at (615) 921-0600.
Illinois Customers
If you have a complaint concerning money transmission activity in the State of Illinois, first contact Inova Payroll using the information provided above. If you still have an unresolved complaint regarding the company’s money transmission activity, you may also direct your complaint to the attention of: Illinois Division of Financial Institutions, 320 West Washington Street, 3rd Floor, Springfield, IL 62786, Toll-Free Number: 1-888-473-4858.
Tennessee Customers
If you have a complaint or question about Inova Payroll, LLC’s money transmission services in the State of Tennessee, first contact Inova Payroll using the information provided above. If you still have an unresolved complaint or question regarding the company’s money transmission services, you may also contact the Tennessee Department of Financial Institutions, Tennessee Tower, 312 Rosa L. Parks Avenue, Nashville, TN 37243, 1-800-778-4215.
Texas Customers
If you have a complaint concerning money transmission activity in the State of Texas, first contact Inova Payroll using the information provided above. If you still have an unresolved complaint regarding the company’s money transmission activity, you may also direct your complaint to the attention of: Texas Department of Banking, 2601 North Lamar Boulevard, Austin, Texas 78705, (877)-276-5554 (toll-free in the USA). Please visit www.dob.texas.gov for additional information.
