Compare Your Options

Inova vs. ADP

Learn how Inova outshines ADP with tailored pricing, seamless payroll processing, and comprehensive HR tools. Our exceptional customer service and advanced technology set us apart, making us the top choice for payroll solutions.

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It’s really a no brainer

Why You Should Choose Inova Over ADP

Inova is a unified HCM Platform, but ADP is built on a collection of acquisitions and 3rd party applications to offer functionality. ADP’s timekeeping system is a separate system, which means they are not able to print time punches on paystubs.
Inova is easy for partners to use with a single login for multiple clients. ADP does not offer one login for multiple companies.
Inova HCM streamlines and automates processes for clients. ADP’s disparate systems require a lot of manual processes and limit cross-module reporting.
Inova has a dedicated Account Manager assigned to each client backed by a team of professionals. ADP directs customers to talk to self-service chatbots or an offshore call center.
Questions To Ask Yourself When Choosing Another Provider Other Than Inova
Questions to Ask Yourself

When Considering ADP

As your company grows, are you prepared to evaluate a new payroll system?

ADP RUN is easy to use for simple payroll, but companies can quickly outgrow the functionality of the system. When companies outgrow RUN, they must migrate to another ADP product, ADP Workforce Now.

Clients can be inundated with calls from ADP reps from different product lines, and this becomes annoying. If a client calls in with a payroll question, they often will be pushed to upgrade to another product or additional modules.

Smaller businesses can get lost in a complex global customer service call center organization.
A former client who recently switched to Inova reported it takes “a while” for a response to get a problem resolved. G2 reviews report long wait times (15-60 minutes) to speak with someone, and calls are often transferred around.
lets compare

HR Features

Inova ADP
Single-Database HCM Solution YES NO, multiple integrated databases
Software Partners & Integration Tools YES YES
Highly Scalable & Flexible Solution YES NO
Powerful Reporting & Analytics YES NO, cross-module reporting not possible
Dedicated Customer Support Contact YES NO
Unlimited Training at No Additional Cost YES NO
Offers HR Outsourcing YES YES
Offers Group Benefits & Administration YES YES
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ADP was the worst company I have ever come in contact with. None of their systems worked the entire time we were with them. Customer Service took hours on hold and still did not get anything resolved. There is no comparison how much better Inova is than ADP

– HR Manager, Fazio’s Bakery (51-200 employees)

Questions to ask

When Choosing A Payroll Provider

What is a payroll provider?

A payroll provider is a company that assists businesses in processing employee payrolls, managing taxes, ensuring accurate and timely employee payments, and aiding with tax forms and regulatory compliance.

A suitable payroll provider for a growing company should be able to handle an increasing number of employees, offer scalable service plans, ensure ongoing compliance with complex tax laws, integrate with other business systems, provide detailed reporting, and support payroll across multiple locations. This adaptability ensures that as your business expands, your payroll processes remain efficient and compliant.

The cost of payroll services varies, typically starting from $20-$50 per month plus a per-employee fee, with prices increasing for additional features like HR support. Exact costs depend on employee numbers, payroll complexity, and service scope, with potential extra charges for setup and year-end filings.

To determine if a payroll provider understands the needs of your industry, assess their experience with similar businesses, their ability to handle industry-specific regulations, and their track record of compliance and adaptability to unique payroll requirements.

When selecting a payroll provider, check if their system supports integrations with your existing business software, such as accounting, HR, and time tracking applications, to ensure seamless data flow and process efficiency.