Compare Your Options

Inova vs. Gusto

Learn how Inova outshines Gusto with tailored pricing, seamless payroll processing, and comprehensive HR tools. Our exceptional customer service and advanced technology set us apart, making us the top choice for payroll solutions.

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It’s really a no brainer

Why You Should Choose Inova Over Gusto

Inova offers a superior quality of support at no additional cost compared to Gusto. Inova has a dedicated Account Manager assigned to each client backed by a team of professionals. Gusto only offers phone support with their highest-priced Premium Plan, and customers complain of ridiculously slow service that is not always helpful.
Inova has a stronger presence in the mid-market segment. Gusto has limitations for businesses with multiple states/locations or more than 100 employees.
Inova HCM has advanced HR tools to ensure compliance. Gusto lacks thorough HR software and compliance features. Gusto is better suited to businesses that want payroll features, employee benefits, and time tracking without any extra bells and whistles.
Inova HCM offers employee engagement and employee management tools. Gusto only offers these tools (such as applicant tracking, learning management, and performance reviews) with their highest-priced Premium plan and they are individual apps that integrate with Gusto Payroll.
Questions To Ask Yourself When Choosing Another Provider Other Than Inova
Questions to Ask Yourself

When Considering Gusto

Do you need HR functions, such as applicant tracking, performance reviews, or benefits administration?

Gusto only offers advanced HRIS functions on their highest-priced Premium Plan.

Gusto’s PTO capabilities are limited, so companies with complicated time off policies may have to change their policies to accommodate Gusto’s basic PTO tracking.

Gusto only offers prebuilt reports with limited customization, which means users can’t build their own reports.
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HR Features

Inova Gusto
Single-Database HCM Solution YES NO, functionality is added via app integrations
Software Partners & Integration Tools YES YES
Highly Scalable & Flexible Solution YES NO
Powerful Reporting & Analytics YES NO
Dedicated Customer Support Contact YES YES, only with their highest-priced plan
Unlimited Training at No Additional Cost YES NO
Offers HR Outsourcing YES NO
Offers Group Benefits & Administration YES YES
Questions to ask

When Choosing A Payroll Provider

What is a payroll provider?

A payroll provider is a company that assists businesses in processing employee payrolls, managing taxes, ensuring accurate and timely employee payments, and aiding with tax forms and regulatory compliance.

A suitable payroll provider for a growing company should be able to handle an increasing number of employees, offer scalable service plans, ensure ongoing compliance with complex tax laws, integrate with other business systems, provide detailed reporting, and support payroll across multiple locations. This adaptability ensures that as your business expands, your payroll processes remain efficient and compliant.

The cost of payroll services varies, typically starting from $20-$50 per month plus a per-employee fee, with prices increasing for additional features like HR support. Exact costs depend on employee numbers, payroll complexity, and service scope, with potential extra charges for setup and year-end filings.

To determine if a payroll provider understands the needs of your industry, assess their experience with similar businesses, their ability to handle industry-specific regulations, and their track record of compliance and adaptability to unique payroll requirements.

When selecting a payroll provider, check if their system supports integrations with your existing business software, such as accounting, HR, and time tracking applications, to ensure seamless data flow and process efficiency.